The Following Alerts [Paid] 3.1.4

[dn18]

Bug report:
When a thread is moved to a different forum or unapproved and then approved again, double/duplicate alerts will be sent.

 

[Truonglv]

Bug report:
When a thread is moved to a different forum or unapproved and then approved again, double/duplicate alerts will be sent.

dn18Tested and it work fine for me.

 

[BigInterestGroup]

New user issue:

I post a thread somewhere, anywhere, and then I get an email saying "ClarkeM posted a new thread to a forum you are watching at BigFooty Forum"

However, I am not watching this forum AND I'm not getting any other emails from other threads posted in said forum.

Truonglv is this addon still supported?

 

[Truonglv]

New user issue:



Truonglv is this addon still supported?

BigInterestGroupyes.

 

[BigInterestGroup]

yes.

TruonglvAny thoughts on our issues? Suggested first steps to a fix?

 

[Truonglv]

Any thoughts on our issues? Suggested first steps to a fix?

BigInterestGroupI will check the issue and report back to you.

 

[Truonglv]

Truonglv updated The Following Alerts with a new update entry:

3.1.3

Notable changes:

• Improvement email notification content

Read the rest of this update entry...

 

[BigInterestGroup]

Truonglv - Still getting complaints from users about erroneous emails:

News - Alerts and Emails Behaving Screwy

We are trying to track down the issues with alerts and emails being sent when there is no reason - the user has not subbed to the thread or followed the user but they are still getting messages about their activity. The best thing to try first up is to find the forum, thread, or user and Watch...

www.bigfooty.com

We're on 3.1.3 - Was that a fix you are trying?

 

[Truonglv]

Truonglv - Still getting complaints from users about erroneous emails:

News - Alerts and Emails Behaving Screwy

We are trying to track down the issues with alerts and emails being sent when there is no reason - the user has not subbed to the thread or followed the user but they are still getting messages about their activity. The best thing to try first up is to find the forum, thread, or user and Watch...

www.bigfooty.com

We're on 3.1.3 - Was that a fix you are trying?

View attachment 5805

BigInterestGroupWhat is email content?

 

[BigInterestGroup]

What is email content?

TruonglvI will grab it for you.

 

[BigInterestGroup]

What is email content?

TruonglvHere are two:

1. This one has no footer to say where it came from.

Begin forwarded message:
From: BigFooty Forum <[email protected]>
Subject: TheGrizz created new thread #32: Josh Eyre - Not offered a contract but will trial for SSP rookie spot - 11/11
Date: 10 February 2023 at 12:23:34 AEDT
To: Lore <>

​ BigFooty Forum​ TheGrizz posted a new thread at BigFooty Forum.​ #32: Josh Eyre - Not offered a contract but will trial for SSP rookie spot - 11/11​ Joshua Eyre Height: 198cm Weight:85kg POSITION: Key Forward/Tall Utility DRAFT ANALYSIS: “An athletic key forward tied to Essendon’s Next Generation Academy; Eyre catches the eye with his size, athleticism, and booming left foot.” – Ed Pascoe Joshua Eyre came seemingly out of nowhere last year, working into the Calder Cannons’ NAB League side in Round 9 and becoming a mainstay for the team; playing back and forward, before settling in attack. Eyre really caught the eye in Calder’s come-from-behind elimination final win against Dandenong, where he notched season-high efforts for disposals (11) and goals (two). His performance was arguably the catalyst in clubs recommending him into the AFL Academy for 2020. Eyre was also added to Essendon’s Next Generation Academy (NGA) early in 2020, with his mother of Indigenous decent helping him qualify. The young Bombers supporter also got to train with Essendon alongside Calder teammate and fellow Essendon NGA member, Cody Brand. Eyre’s recent combine performance and with the exit of Joe Daniher makes the prospect of him joining the Bombers even more likely as long-term key position cover. STRENGTHS: ​ Athleticism Endurance Versatility Marking Kicking Upside IMPROVEMENTS:​ Production Durability Strength Profile Credit: Aussie Rules Draft Central (https://afl.draftcentral.com.au/player/joshua-eyre/) Welcome Josh!​ View this thread Watched forums​ Visit BigFooty Forum​

2. This user does not Watch the forum mentioned.

Begin forwarded message:
From: BigFooty Forum <[email protected]>
Subject: One the first day of Christmas... - New thread in watched forum
Date: 21 December 2022 at 13:35:00 AEDT
To: Lore <>

​ BigFooty Forum​ Mofra posted a new thread to a forum you are watching at BigFooty Forum.​ One the first day of Christmas...​ ... my true love gave to me. Some Gatorade in Junior Rioli's pee View this thread Watched forums​ Please do not reply to this message. You must visit the forum to reply. This message was sent to you because you opted to watch the forum "Bay 13" at BigFooty Forum with email notification of new threads or messages. You will not receive any further emails about this thread until you have read the new messages. If you no longer wish to receive these emails, you may disable emails from this forum. Visit BigFooty Forum​

3. Again this has no footer:

User says:

I follow DERO (all notifications turned off)
I do not follow the board that this has been posted in
Email has no footer to indicate why it was sent

Begin forwarded message:
From: BigFooty Forum <[email protected]>
Subject: DERO created new thread JMOO WAN AND DERO PRESENT: MAFS VOLUME 2 (Commencing Sunday 26th Feb)
Date: 14 February 2023 at 18:27:59 AEDT
To: Lore <>

​ BigFooty Forum​ DERO posted a new thread at BigFooty Forum.​ JMOO WAN AND DERO PRESENT: MAFS VOLUME 2 (Commencing Sunday 26th Feb)​ Reserved​ View this thread Watched forums​ Visit BigFooty Forum​

 

[Truonglv]

Here are two:

1. This one has no footer to say where it came from.



2. This user does not Watch the forum mentioned.



3. Again this has no footer:

User says:

I follow DERO (all notifications turned off)
I do not follow the board that this has been posted in
Email has no footer to indicate why it was sent

BigInterestGroupdid user follow the thread creator?

 

[BigInterestGroup]

So maybe they choose did not show the popup. To more debug maybe we need query to database.

TruonglvHere is the user's current following options data:
{"alert":{"thread_create":false,"profile_post":false,"post_insert":false,"media_album":false},"email":{"thread_create":false,"profile_post":false,"post_insert":false,"media_album":false},"_version":"2021102100"}

 

[Truonglv]

Here is the user's current following options data:
{"alert":{"thread_create":false,"profile_post":false,"post_insert":false,"media_album":false},"email":{"thread_create":false,"profile_post":false,"post_insert":false,"media_album":false},"_version":"2021102100"}

BigInterestGroupCan you upgrade to 3.1.4 and check in the admin?