Image Optimizer for XF 2.0 [Paid] 2.2.1

[jdsaasxf]

We are having an issue when some images are uploaded then optimized get rotated.
Are these settings we should look at?

 

[jdsaasxf]

We are having an issue when some images are uploaded then optimized get rotated.
Are these settings we should look at?

jdsaasxfTruonglv here is an example of our issue.

 

[Truonglv]

The example image above - It displays correctly when the Add-on is disabled. That is the second image.

jdsaasxfCan you test the image with tools in ACP?

 

[jdsaasxf]

Can you test the image with tools in ACP?

TruonglvI used the image below, and it is rotated here. I uploaded this through Media Gallery on our site with the Addon disabled, and it renders correctly. As long as the Addon is disabled, it does not rotate.

 

[Truonglv]

Truonglv updated Image Optimizer for XF 2.0 with a new update entry:

2.1.9

Notable changes:

• Skip process images if new file size less than 1KB
• Added new tools to analyzes images. This tools will check file missing between database and storage.
• Added option to include log message when processing images. The log file will saved to folder internal_data

Read the rest of this update entry...

 

[Truonglv]

Truonglv updated Image Optimizer for XF 2.0 with a new update entry:

2.2.0

Notable changes:

• Fix images were not optimized

Read the rest of this update entry...

 

[jdsaasxf]

Truonglv updated Image Optimizer for XF 2.0 with a new update entry:

2.2.0



Read the rest of this update entry...

TruonglvWe updated to 2.2.0 and still having the same issue. Example below, this was rotated.

 

[jdsaasxf]

We updated to 2.2.0 and still having the same issue. Example below, this was rotated.

View attachment 6199

jdsaasxfTruonglv - any thoughts on this? I have tried changes all the settings I also resized the image. It still rotates.

 

[jdsaasxf]

I'm trying to fix in our end if it possibles.

TruonglvTruonglv - checking in on progress

 

[jdsaasxf]

We updated to 2.2.0 and still having the same issue. Example below, this was rotated.

View attachment 6199

jdsaasxfTruonglv - checking in on any progress made in updating the jpeg rotation issue with the compression.

 

[TD Perry]

With the issues the latest version is having... what exactly needs to be done to revert to an older version that these problems were not present with (think it was 2.1.7)?
Simply remove the new version, make sure the files are deleted from the server and then install the old version again and re-configure it?
What will that affect?

 

[Truonglv]

With the issues the latest version is having... what exactly needs to be done to revert to an older version that these problems were not present with (think it was 2.1.7)?
Simply remove the new version, make sure the files are deleted from the server and then install the old version again and re-configure it?
What will that affect?

TD PerryYes. You can uninstall add-on then install the version you want. After that, you need config the content ID to prevent it run again.

 

[TD Perry]

Yes. You can uninstall add-on then install the version you want. After that, you need config the content ID to prevent it run again.

TruonglvAnd were do we get, and configure the content ID from.

 

[Truonglv]

And were do we get, and configure the content ID from.

TD PerryHere: