Error when upgrading to new version of Social Groups

[lesliedow]

Well now I have done it. It turns out the issue was the PHP version was too low. When PHP is upgraded to 7.2 the upgrade is mostly OK, the issue now is that the upgrade mode apparently overwrote all the group information.

The groups are there, I can see them and the users, and I suspect the rest is as well but the content is not viewable. And yes, I did ignore the warning that said it would overwrite files, I expected that meant the addon data, not user data!

Is this data retrievable?

 

[Truonglv]

Sorry i have not understand your issue correctly.

 

[lesliedow]

The upgrade overwrote all the content. Where we had cover images and posts now is blank. So my users lost all their content, unless it still exists in the database and there is a way to connect it with the social group

 

[Truonglv]

The upgrade action does not do that unless you run import data.

 

[lesliedow]

All I did was upgrade and now the configs seem to be gone

 

[lesliedow]

Are you going to help me with this? It's been a couple of days now. Please let me know what you think is going on.

 

[lesliedow]

It looks like all the content is in the database, but when I run the upgrade the addon does not find it. Does that help?

 

[Truonglv]

What is previous version before you are upgrade to latest? I version from (XF 1.5) so that still in your database with other prefix xf_team* tables. And files also existing.

 

[lesliedow]

So are you saying that the Team prefix is from the v1.x version? I do have those tables in the db but some of the content looks like it is after I upgraded to 2.x

 

[lesliedow]

The upgrade went from 1.06 to 2.10 at the end of July this year. Scroll up I had issues with that as well.

 

[lesliedow]

When I activate the app this is what the groups look like. We've lost the forums and specific content in the feeds and the group wallpaper but the structure of the groups is still there as are the members.