Question Can not download Social Groups

[Carla Birch]

Hi @Nobita
I renew my access to Social groups on Sunday, but I'm unable to download it, the listing is still showing the "upgrade to download" button and when i click on it its taking me to the page thats showing i have purchased it and it runs out on 24th May 2017.

Tired to send you a conversation message about it but not sure if you got it as your sites giving server errors on trying to send them.

Many thanks.

 

[Truonglv]

Im so sorry about that. Today I got some errors about table errors. So could not automatic apply upgrade to your account. I just manual updating your account. Now you can download it

 

[Carla Birch]

Hi @Nobita , thank you.
Right now it's still showing the same "upgrade to download", i guess you're still updating it.

 

[Truonglv]

Hi @Nobita , thank you.
Right now it's still showing the same "upgrade to download", i guess you're still updating it.

Carla BirchFixed yet???

 

[Carla Birch]

Fixed yet???

NobitaWorking now thanks

 

[Truonglv]

Working now thanks

Carla BirchYep! The permissions was not rebuild. For sorry. I will bonus for you 3 months license . So sorry about that.

 

[Carla Birch]

@Nobita many thanks, no need to add the 3 months, site errors happen