[FIXED] .undefined file extension on attachments

denn

Active Member
Some Android devices upload pdf files with a .undefined file extension, which ends up not opening up.

An attachment can be a pdf in the file manager but when uploaded, it renders as a .undefined file.

This happens on some android devices but not all. So please Truonglv have a look at this as it’s affecting some users.

The attachment in the image below was originally a .pdf in file manager but once uploaded it returns as a .undefined file and cant be opened/ read.
 

Attachments

  • IMG_8728.webp
    IMG_8728.webp
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Voting on this suggestion has been paused.
The reported cases so far are from 2 users with these devices;

Samsung Galaxy A02
Tecno Camon 12
 
Alright thanks, am gonna ask these users to try again and I’ll bring you the feedback
 
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